Terms & Conditions

Definitions and Interpretation

Headings are for convenience. "Including" means "including without limitation." Singular includes plural.

Scope of Work and Project Agreements

All Projects commence with a written Scope of Work (SoW) or proposal document that defines: deliverables, timeline, milestone structure, payment schedule, and technical specifications. The SoW, together with these Terms, constitutes the entire agreement for that Project.

Scope Changes

Any addition to or modification of the agreed scope — including new features, design changes, or technology changes — must be agreed in writing and will be quoted as a separate fixed-price module. No scope change is binding until both parties confirm it in writing.

Deliverable Standards

• All code is delivered as full, unobfuscated source (no compiled-only, no SaaS lock)
• Deliverables are built on standard, industry-accepted technologies
• Documentation is provided for all custom systems
• Deployment assistance is included in the quoted scope

Eligibility and Engagement Requirements

To engage Lexcore Dev:

• You must be at least 18 years old and have legal authority to enter contracts
• Businesses must be legally constituted entities with valid registration
• You must provide accurate and complete project requirements, business information, and contact details
• You must maintain timely communication and provide feedback within agreed review windows
• You accept responsibility for providing complete requirements upfront — changes post-commencement are governed by Section 2

The Company reserves the right to refuse any engagement at its sole discretion, including (but not limited to) engagements for illegal purposes, projects that conflict with existing clients, or projects outside the Company's capabilities.

Payment Terms and Billing

Payment Methods

NEFT/IMPS/UPI (preferred), Razorpay (cards, wallets, UPI), or bank transfer. GST invoices are issued at each stage. Payment is due within 7 days of invoice issuance unless otherwise agreed in writing.

Late Payments

Payments not received within 7 days of the invoice due date may result in: project work paused, milestone deliveries withheld, and a late fee of 1.5% per month on outstanding amounts. Delivery timelines do not extend as a result of payment delays — revised timelines will be negotiated separately.

Advance Non-Refundability

GST

All prices are exclusive of GST. GST at the applicable rate (currently 18% for software services — SAC 998314) is added to all invoices. GSTIN: 29AAFCL1403J1ZX.

Intellectual Property Rights

What the Client Owns (Post-Payment)

• All custom code, logic, and database schemas written for the Project
• All design assets, UI components, and content created specifically for the Project
• All documentation delivered as part of the Project

What Lexcore Dev Retains

• Pre-existing frameworks, libraries, and tools (governed by their own open-source or commercial licences)
• Internal development tools, boilerplate templates, and proprietary components not built specifically for the Project
• The right to reference the Project in its portfolio (unless the Client requests confidentiality in writing)
• All rights in Cortina Business OS, SAM-AI software, AI engines, and Lexcore's proprietary AI systems — these are licensed to the Client for operational use only and are never sold or transferred

Third-Party Licences

Deliverables may include open-source components under MIT, Apache 2.0, GPL, or other licences. The Company will disclose all third-party dependencies. The Client is responsible for compliance with third-party licence terms.

Pre-Payment Work

All work product remains the property of Lexcore Dev until full payment is received. Deliverables will not be transferred until all outstanding amounts are cleared.

Confidentiality

Both parties agree to keep confidential all non-public business information, technical specifications, pricing, and strategic plans disclosed during the engagement ("Confidential Information"). This obligation survives termination of the engagement for 3 years.

Exclusions

Confidentiality does not apply to information that: (a) is or becomes publicly known through no breach of this clause; (b) was known to the receiving party before disclosure; (c) is independently developed without use of Confidential Information; or (d) must be disclosed by law or court order.

Client Responsibilities

Successful project delivery is a two-party responsibility. The Client agrees to:

• Timely feedback — provide approvals, content, and design input within agreed review windows (default: 5 business days). Delays on the Client's side do not extend warranties or create payment flexibility
• Complete requirements — provide accurate, thorough specifications upfront. Post-commencement changes are scope changes
• Access provision — provide necessary server access, credentials, API keys, and third-party accounts required for the Project
• Legal compliance — ensure all business operations and content the software serves comply with applicable law
• Backup responsibility — maintain independent backups of all business data, especially before any deployment or migration
• Designated contact — maintain a single authorised point of contact for all project decisions

Prohibited Uses

The Client must not use Lexcore Dev's services to build, deploy, or support:

• Any system designed to defraud, deceive, or harm individuals or businesses
• Illegal gambling, unlicensed financial services, or any activity that violates applicable law
• Systems that facilitate distribution of child sexual abuse material (CSAM) — immediate criminal referral
• Surveillance, tracking, or monitoring systems deployed without the knowledge or consent of monitored individuals
• Counterfeit goods platforms, trademark infringement, or IP theft operations
• Phishing, malware distribution, or any cybercrime infrastructure
• Any system that reverse-engineers, replicates, or competes with Lexcore's proprietary AI systems

The Company makes no representation that it will detect prohibited use at all times. The Client bears sole responsibility for the lawful use of all delivered software.

Warranties and Disclaimers

Company Warranty

Lexcore Dev warrants that Deliverables will perform materially in accordance with the agreed specifications for 30 days from final delivery ("Warranty Period"). Defects reported during this period will be resolved at no additional cost.

Warranty Exclusions

• Defects caused by Client modifications to the code after delivery
• Issues arising from third-party API changes or platform updates outside Lexcore's control
• Server or hosting environment issues not within the project scope
• New features or scope not included in the original SoW
• Issues caused by the Client's failure to follow documented usage instructions

Limitation of Liability

Excluded Damages

The Company is not liable for: indirect or consequential losses, loss of profit or revenue, loss of business opportunity, loss of data, business interruption, or reputational damage — even if foreseeable.

Force Majeure

Neither party is liable for delays or failures caused by events beyond reasonable control — including natural disasters, government actions, infrastructure failures, or pandemic-related disruptions. Timelines are extended by the duration of the force majeure event.

Indemnification

The Client agrees to indemnify, defend, and hold harmless Lexcore Enterprises Private Limited, its founders, employees, and contractors from and against any claims, liabilities, damages, losses, and expenses (including legal fees) arising from: the Client's use of Deliverables for illegal or prohibited purposes, the Client's violation of these Terms, or the Client's infringement of third-party rights using the delivered software.

Dispute Resolution and Governing Law

These Terms are governed by the laws of India, applicable in the State of Bihar, without regard to conflict of law principles.

Resolution Process

EU/EEA/UK Clients retain rights under applicable local consumer protection legislation and may bring claims before courts in their country of residence.

Modifications to Terms

Lexcore Dev reserves the right to update these Terms at any time. Material changes will be communicated via email at least 14 days before taking effect. Continued engagement after the effective date constitutes acceptance. Changes do not affect ongoing Projects already in progress under the previous Terms.

Termination

By the Client

The Client may terminate a Project at any time by written notice. Payments already made for completed milestones are non-refundable. Work in progress at the time of termination will be invoiced on a pro-rata basis at the agreed daily rate.

By Lexcore Dev

Lexcore Dev may terminate immediately for: non-payment beyond 14 days of the due date, material breach of these Terms, prohibited use, or actions that damage the Company's reputation or legal standing. In such cases, work completed to date is invoiced and retained; no refund is issued for the Advance.

On Termination

Partial deliverables completed and paid for transfer to the Client. Unpaid work product is retained by Lexcore Dev. Confidentiality obligations survive termination.

General Provisions

• Entire Agreement: These Terms + the Project SoW constitute the entire agreement, superseding all prior verbal or written discussions
• Severability: If any provision is unenforceable, the remaining provisions remain in full force
• No Waiver: Failure to enforce any right is not a waiver of that right
• Assignment: The Client may not assign rights without prior written consent. Lexcore Dev may assign to a successor entity.
• Notices: Legal notices must be sent to care@lexcoredev.com (Client) and contact@lexcoredev.com (Company) via email with confirmed delivery
• Relationship: The parties are independent contractors. These Terms do not create employment, partnership, or agency

Contact Information